Shipping policy
Order Processing
All orders are processed and handed over to the delivery company the next business day after confirmation.
Once your order is placed, you will receive both an email and SMS confirmation, provided that your contact details are entered correctly.
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Shipping Rates & Delivery Time
We currently ship across all regions in Lebanon 🇱🇧
- Shipping Fee: $4 (fixed rate)
- Delivery Time: 2–5 business days (depending on your location)
Delivery times may vary based on distance, demand, and external conditions.
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24/7 Express Delivery (Beirut Area)
We offer 24/7 express delivery for customers within a 15–20 km range of Beirut.
- To use this service, please contact us directly via WhatsApp
- Availability and pricing may vary depending on time and distance
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Cash on Delivery (COD) or WhishMoney
We offer Cash on Delivery (COD) for all orders.
- Pay in cash upon receiving your order
- Please ensure the exact amount is available at the time of delivery
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Order Confirmation
After placing your order, you will receive a confirmation via email and SMS.
Please make sure your contact details are correct to avoid any delays.
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Shipment Tracking
Tracking details may not always be available. However, our team is always ready to assist you with updates regarding your order.
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Delivery Issues
If you experience any issues with your delivery, please contact us immediately:
- Incorrect address
- Delayed delivery
- Missing or damaged items
We will do our best to resolve the issue as quickly as possible.
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Contact Us
For any shipping-related questions or to request express delivery, please contact us via WhatsApp or through our contact page.
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Thank you for shopping with us 🤍
